Terms of Service
Terms and conditions governing the use of VoltPeer platform
Last updated: October 2025
1. Acceptance of Terms
By accessing and using VoltPeer, you accept and agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
2. Eligibility
You must:
- Be at least 18 years old
- Have legal capacity to enter into contracts
- Not be located in a restricted country
- Complete KYC verification
3. Account Registration
Users must:
- Provide accurate information
- Maintain account security
- Not share credentials
- Notify us of unauthorized access
4. Trading Rules
4.1 General Conduct
- Trade in good faith
- Respond promptly to trade requests
- Follow payment instructions
- Release funds upon payment confirmation
4.2 Prohibited Activities
- ❌ Fraud or scams
- ❌ Money laundering
- ❌ Market manipulation
- ❌ Multiple accounts
- ❌ Chargebacks after release
5. Fees
VoltPeer charges:
- 1-1.5% platform fee per trade
- Network fees for withdrawals
- Fees are displayed before confirmation
6. Escrow System
All trades use smart contract escrow. Funds are locked until both parties confirm completion or a dispute is resolved.
7. Disputes
In case of disputes:
- Either party can open a dispute
- Provide evidence (screenshots, receipts)
- Neutral arbitrator reviews case
- Decision is final and binding
8. Liability
VoltPeer is a marketplace platform. We are not responsible for:
- User-to-user disputes
- Payment reversals
- Market price fluctuations
- Network delays or failures
9. Account Termination
We may suspend or terminate accounts for:
- Terms violations
- Fraudulent activity
- Repeated disputes
- Legal requirements
10. Changes to Terms
We reserve the right to modify these terms. Continued use constitutes acceptance of updated terms.
11. Contact
- 📧 Email: legal@voltpeer.com
- 🌐 Website: voltpeer.com/contact